Airlines Customer Service Eligibility/Requirements in India 2021

Are you the one who is looking for jobs at Airport ? are you the One who wants to Work at Airport and want to be a part of the Airlines ? if yes , then This article will help you to understand the eligibility Criteria or Requirements for Customer Service and Ramp Agents in India.

Airlines Customer Service Eligibility/Requirements in India 2021

Different Airlines Hires for Ground Staff , Customer Service & other Positions etc but the Eligibility criteria is almost same for every Airlines that hires in India. You Can also join the Cabin Crew Team if Your communications are really good and you minimum 12th Pass.

But There are many people who wants to work at airport and don’t want to travel to other places so the Customer Service and Ramp Agent Jobs are perfect for You 🙂 but keep that in mind you have to work in shifts sometimes at Day time & sometimes at Night 🙂

Airlines Customer Service Eligibility Criteria India

Here are The Requirements to Become Customer Service Agent/officer at airport

Age –

  • Minimum Age Should be 18 Years Old.
  • Maximum age is 27 Years.

Education Qualification –

  • Should be Graduated from any Recognized Board or University.
  • Graduation in Any Stream ( Science , Commerce or Arts ).

Skills Required –

To Play the ole of Customer Service One Should have

  • Good Communication Skills ( Both Hindi & English ).
  • Must be able to work in Rotational Shifts ( Day/Night).
  • Able to work under Pressure
  • Able to handle Problems and Work in team.
  • Customer Service Aptitude.
  • Pleasing Personality.
  • Good Customer Dealing.
  • Should understand the Problems of Customers & Solve them in Polite manner.


There Should Not be Any Visible Tattoo or Body Art.

Interview Process

The Applicants are invited for The interview and if Selected provided basic training.

If You Are not Selected / Rejected in the Interview you Can Re-apply for jobs Only After 6 Months. However you can apply For Other Airlines anytime ( If Rejected in interview ).

Experience Required for Custoemer service

Experience is always Preferred by the Airlines. if you have some Experience that’s a plus point for you.

If you Don’t have Experience you Can Still Apply. Generally Experience preferred is 0-5 Years.

Salary Of Customer Service Agent/Officer

The Salary of Customer Service Depends on the Place and Work Experience. The Average Salary for the Customer Service is 25k-55k Indian Rupees.

Airlines That Hires for Customer Service Agent

Indigo, Spicejet , Air India , Go Air , Fly Big , Virgin Atlantic , Emirates , Qatar Airways.

Also Read – Selection Process for Cabin Crew India 2021 ( Tips )

Best Jobs at Airport After 12th Class

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